Policy & Privacy Statement

Hatching Eggs
Hatching eggs are shipped Mondays via USPS Priority Mail. Hatching egg orders are typically delivered to your address but can be held at your local post office if requested. Eggs can be shipped year-round, but please use your own discretion when ordering during extreme weather. Smelser Farms guarantees the eggs to be true to breed variety and to arrive in good condition; we do not guarantee hatchability due to conditions beyond our control during shipment, hatching equipment or methods used. Smelser Farms covers breakage only and will offer a one-time store credit, refund, or replacement.

Merchandise Return
Merchandise items may be returned within 30 days of purchase. Items must be in original packaging and in unused condition. Returns must be authorized by Smelser Farms prior to return. We can offer a refund, credit, or exchange on returned merchandise. Smelser Farms is not able to accept returns on coops.

Privacy Statement
Smelser Farms takes every precaution necessary to protect your privacy and personal information. When submitting sensitive information via the Smelser Farms website, that information is protected to safeguard the personal information of all Smelser Farms customers. Smelser Farms will not share any personal or order information with any third party.


Copyright Statement
Photographs, product descriptions, blogs, and all content found on the Smelser Farms website and social media accounts and any written media are the sole property of Smelser Farms and are protected by US and International copyright laws. No reproduction is permitted without express written consent of Smelser Farms, Chipley, Florida, 32428.